Notice of Nondiscrimination

Discrimination is Against the Law

Arc Hospice and Palliative Care, including all affiliates, complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (consistent with the scope of sex discrimination described at 45 CFR § 92.101(a)(2)). Arc Hospice and Palliative Care does not exclude people or treat them less favorably because of race, color, national origin, age, disability, or sex.

  Arc Hospice and Palliative Care:

  • Provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as:

  • Qualified sign language interpreters

  • Written information in other formats (large print, audio, accessible electronic formats, other formats).

  • Provides free language assistance services to people whose primary language is not English, which may include:

  • Qualified interpreters

  • Information written in other languages.

 If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, contact the local Arc Hospice and Palliative Care office’s Administrator. 

If you believe that Arc Hospice and Palliative Care has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Arc Hospice and Palliative Care

700 N Palmetto St Suite 1

Leesburg, FL 34748

Phone (352) 204 -8282

Fax (352-) 204-8283

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the local office administrator is available to help you. 

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services

200 Independence Avenue, SW

Room 509F, HHH Building

Washington, D.C. 20201 

1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.